Milestone Surgery, 208 Farnborough Road, Farnborough, Hampshire, GU14 7JNTel: 01252 545078
IMPORTANT PATIENT INFORMATION: Click here for information on Partnership changes happening as of 1st January 2018.
We now have a text messaging reminder service available to our patients. Please ensure that we have your mobile number to enable us to contact you this way. You can add or change your mobile number by clicking here.
This GP practice is taking part in an important national project about people at risk of diabetes and diabetes care and treatment in the NHS. The project is called the National Diabetes Audit (NDA). For more information click here.
Here at Milestone Surgery there are approximately 11,200 patients and we are looking for representatives from these patients, to join our Patient Participation Group (PPG). The PPG is currently made up of a few volunteers who have regular informal meetings with the Practice Management to provide a useful two-way communication stream between the staff and the Group.
Our aim is to give feedback on patient needs and concerns, as well as network with appropriate patient groups to share experiences and improve services. We would like to encourage participation to insure that patient information and advice is readily available and clearly presented through the Surgery website and our Newsletter. Click below for previous editions:
The PPG also try to raise awareness and access to other support agencies. We would like to support Health promotion, including advice on the educational needs of the community; as well as identify opportunities to improve the patient experience. We try to raise funds for a TV in the waiting room and to enable the PPG to become self-sufficient. Click here for our Terms of Reference.
We are interested in incorporating your ideas into making Milestone Surgery work best for you. So if you wish to have a say and become involved, then contact the group at: firstname.lastname@example.org; but please note this email is answered by volunteers in this group, and is not received within the practice itself, so cannot be used for complaints, prescription requests or other surgery queries.
Previous minutes for our meetings can be found below:
31st July 2015
25th Sept 2015
25th Nov 2015
29th Jan 2016
18th May 2016
9th Dec 2016
27th Jan 2017
31st March 2017
26th May 2017
28 July 2017
We have carried out the following surveys:
Follow this link to read the report of our 'Step by Step' progress:
PPG Report 2011/12
PPG Report 2112/13
PPG Report 2013/14
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